Spin City Casino: an independent overview for New Zealand readers

The terms of service name Faro Entertainment N.V. as 'we / us'. The same document describes Faro Entertainment N.V. (Kaya Richard J. Beaujon Z/N, Curaçao, Reg. No. 142227) as the licensed entity and parent company, and FARO ENTERTAINMENT EUROPE LIMITED (12 Demostheni Severi Av., Office 601, 1080 Nicosia, Cyprus, Reg. No. ΗΕ 425912) as the site operator. The Curaçao registry lists the same company under number 139031, which doesn't match the number in the terms.

Licence timeline from official sources

The New Zealand position

New Zealand isn't named in the casino's list of restricted countries, but that list is not exhaustive, and we found no claim of a New Zealand licence. We have not confirmed any Department of Internal Affairs licence for the brand. The Gambling Act 2003 prohibits advertising overseas gambling in New Zealand, which is why this guide is purely informational and contains no sign-up links. An online casino licensing regime is being introduced here; until it is in place, an offshore site like this one sits outside local regulation. You must be 20 or over to gamble.

Other local licences checked

• Ontario: not on the iGaming Ontario operator list (as of 1 Sep 2026), even though the site has a Canadian /en-ca version.
• Germany: not on the GGL whitelist of permitted operators.
• Portugal: not on the SRIJ list of licensed entities.

Not to be confused with SpinCity South Africa

SpinCity South Africa (spincity.bet) is a different operator, run by Betterbet (Pty) Ltd, which refers to the Western Cape Gambling and Racing Board. This guide covers Spin City Casino at spin.city, operated by the Faro Entertainment companies. South African residents are on Spin City Casino's own restricted list.

Clause 2.1.4 of the terms bars residents of many countries from real-money play, including Australia, Belgium, Cyprus, Czech Republic, Estonia, France, Greece, Ireland, Italy, Lithuania, Malta, Netherlands, Russia, Serbia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, Ukraine, the UK and the US. The list says 'among many others', so it's worth reading the current terms if you're travelling or have moved.

Some content is restricted separately. Under clause 17.6, NetEnt games are blocked in Canada, Denmark, Italy, Portugal, Australia and other countries. Under clause 17.8, NetEnt Universal Games are not allowed in Norway, Switzerland, Austria, Finland, Germany, Ireland, Slovenia, Sweden and other countries. Being able to load the site doesn't mean real-money play is permitted where you live.

The lobby's Top Picks counter shows 5,682 games under 'All', while text on the same page says more than 1,500. The difference isn't explained. The lobby is organised into these sections:

• Top Games, New Games and Popular
• Slots, Megaways, Bonus Buy and Fruits
• Live Casino
• Instant (crash) games
• Table Games and Scratch
• A seasonal Halloween collection
• Sports Betting

Providers by number of games

The About page also mentions Pragmatic Play. Titles named on the homepage include Burning Coins 100 (Endorphina), 3 Piggies of Bank (Yggdrasil), Wild Cash (BGaming), Book of Pharaoh, Temple Tumble Megaways, Genie Jackpots Megaways and Royal Mint Megaways. More in our games overview and slots guide.

Live casino and table games

The live casino offers baccarat, roulette, poker and Wheel of Fortune, streamed in HD. Listed live providers are Switch Studios, Lucky Streak, Betgames and Kiron. The RNG table games section covers blackjack, baccarat, roulette, poker and Andar Bahar. See our live casino page for studios and game types.

All limits in the casino's terms are quoted in euros; we found no information on NZD accounts, so currency conversion by your bank or card provider may apply. Deposit methods include Visa, MasterCard, Paysafecard, Neteller, Rapid, Skrill, Sofort Extra, Zimpler, Binance Pay and Ethereum, among others, and availability depends on your country. Withdrawals are limited to bank transfer or crypto (USDT, Bitcoin), so a card or e-wallet deposit can't simply be returned to the same method.

Rules that affect your cash-out

• Each deposit must be wagered 2× before withdrawal; otherwise a 10% fee is charged.
• Minimum withdrawal is €20, or €100 by bank transfer.
• Requests stay pending for 0–48 hours and are processed daily, including weekends and public holidays.
• Maximum withdrawals are €5,000 per week and €15,000 per month.
• Wins of €50,000 or more may be paid in 10 monthly instalments.
• Extra verification may apply above €2,000 in total withdrawals; requested documents must be sent within 14 days.
• Cards may be verified with a €1 authorisation hold lasting 1–3 business days.
• After 12 months without logging in, an inactivity fee of €5 per month applies.

Per-method processing times and maximum deposits aren't published. Our payment methods guide and withdrawal guide walk through the full process.

We don't promote bonus offers, but the conditions attached to them affect whether you can withdraw, so they're worth understanding. Bonus money usually has to be wagered a set number of times before it can be cashed out. At Spin City the standard requirement is 40×, and the welcome package text adds a maximum cashout of 200 EUR, 5 days' validity after registration, and only slots counting 100% towards wagering. The casino's own pages contradict each other on several welcome figures (tiles versus page text, and €10 versus €20 minimum first deposit), and eligibility by country isn't published.

• 40× wagering unless stated otherwise
• €5 maximum bet while playing with bonus money
• Free spins expire after 7 days
• No-deposit bonuses are valid for 7 days, one per new player; winnings are capped at €50 and need one deposit before withdrawal
• Live, table and video poker games don't count towards wagering; some slots count 70% or 50%
• Bonuses can't be stacked

Weekly cashback is 5% (Friday to Friday, credited only if at least €5), or 6% with 15× wagering if €20 or more was deposited that week; it's paid on Fridays between 06:00 and 09:00 UTC. There's also a VIP club with three tiers (Celebrity, Superstar, Icon) and a loyalty programme whose top status is Lord. Wagering requirements mean you'll often play through far more than the bonus amount, so any losses can add up.

The site runs in the browser on Android, iOS and Windows devices. A native Android app is offered as an APK download; there's no iOS app, but iPhone users can add a home-screen shortcut. APK files install outside the Google Play store, so only download from the casino's own domain. Details are in our app guide.

The homepage says support is available day and night via live chat and email, in English, German, Polish, Danish and Russian. The About page adds phone and describes live chat as 24/7. We couldn't find the support email address or phone number displayed. See our support guide for channels and escalation.

May suit

• Adults aged 20+ who have checked the current licence status themselves and accept that the site isn't locally regulated
• Slot players after a broad lobby with Megaways, Bonus Buy and crash sections
• Android users who prefer an installable app
• Players comfortable cashing out by bank transfer or crypto

Should look elsewhere

• Anyone wanting an actively licensed operator with a clear regulator for complaints
• Residents of restricted countries such as Australia, the UK, US, France, Spain or the Netherlands
• High-stakes players affected by weekly and monthly withdrawal caps
• Players who want to withdraw to cards or e-wallets
• Anyone who'd rather avoid currency conversion on euro-based limits