This review site has no login form, so never type your casino password here. Our research does not document the casino's password-reset screen, so we don't describe one. If you're locked out, contact the casino's support by live chat or email. Check the domain carefully before you log in, because a similarly named South African site, spincity.bet, belongs to a different operator. Canadian players should also know two things. First, Spin City does not appear on the iGaming Ontario operator list. Second, the Curaçao registry dated October 2, 2026 lists the casino's only claimed licence as revoked.
Where to sign in: the official address
Our research identifies https://spin.city/ as Spin City Casino's official website. Canadian visitors may land on the regional version at https://spin.city/en-ca, which is the same site. Under the terms of service, Faro Entertainment N.V. (Curaçao) runs the casino and Faro Entertainment Europe Limited (Nicosia, Cyprus) is the site operator. Look-alike names are a common route for phishing and honest mix-ups, so it's worth knowing which address belongs to which business.
| Address | What it is | Sign in here? |
|---|---|---|
| spin.city | Official Spin City Casino site (Faro Entertainment) | Yes. This is where the casino account lives |
| spin.city/en-ca | Canadian version of the same site | Same site, regional version |
| spincity.bet | SpinCity South Africa, run by a different operator (Betterbet (Pty) Ltd) | No. It is not the same casino |
| spincity888.bet | This independent review site | No. There is no login here |
Don't assume an account at spincity.bet works at spin.city, or the other way around. They are separate businesses that refer to different regulators.
How to sign in safely, step by step
- Open the site yourselfType spin.city into the address bar or use a bookmark you saved yourself. Skip sign-in links in unsolicited emails, texts or ads.
- Check the domain before typing anythingMake sure the address reads spin.city (or spin.city/en-ca). Watch for look-alikes such as spincity.bet or versions with extra words or characters.
- Choose how you'll connectUse a browser on Android, iOS or Windows, or the Android APK app. There is no iOS app, so on an iPhone or iPad use the browser or a home-screen shortcut.
- Enter your details only on the official siteType your username or email and password only into the casino's own sign-in form. Never enter them on a third-party page, including review sites like this one.
- Log out on shared devicesOn a shared or public computer, log out when you're done and don't let the browser save your password.
Signing in on mobile
- Android: browser access, or a native app offered as an APK download from the official site.
- iOS: browser only. There is no native iOS app, but you can add a home-screen shortcut to spin.city.
- Windows: browser access.
The Android app is an APK rather than a Google Play download, so get it only from the official spin.city site. An APK from anywhere else could be tampered with. Installation details are on our Spin City app page.
Account recovery: forgotten password or locked account
Our research did not document Spin City's password-reset process, two-factor options or lockout rules, so we don't describe specific buttons or timings. If the official sign-in screen offers a recovery option, use it on spin.city itself. If that doesn't work, or your account appears blocked, contact customer support directly.
- Live chat: the homepage says it's available day and night, and the About page says 24/7.
- Email: listed on both the homepage and the About page.
- Phone: mentioned on the About page only.
- Languages: English, German, Polish, Danish and Russian. French is not among the listed languages.
The support email address and phone number weren't visible in our research. Get them from the official site, not from forums or search ads. Our customer support guide covers the channels and how to escalate a problem.
Common login issues and what they usually mean
Some problems that look like login faults actually come from the casino's terms or regional restrictions, not your password. The table matches common symptoms with what the research shows. The amounts are in euros because that is how the terms state them.
| Symptom | Possible cause in the research | What to do |
|---|---|---|
| Credentials aren't recognized | You may be on a different site, such as spincity.bet, which is a separate operator | Check that the address is spin.city, then use recovery or contact support |
| NetEnt games won't open from Canada | Terms clause 17.6 blocks NetEnt games in Canada, Denmark, Italy, Portugal, Australia and other countries | This is a game restriction, not an account fault |
| Signed in, but real-money play is unavailable | Terms clause 2.1.4 bars residents of many countries, including the UK, US, France, Netherlands, Spain, Italy, Australia and Ukraine | Read the full restricted-country list in the terms and don't try to get around it |
| Balance lower after a long absence | An inactivity fee of €5 per month applies after 12 months without logging in | Ask support for a statement, and log in periodically or close accounts you no longer use |
| Withdrawal paused and documents requested | Extra verification may apply above €2,000 in total withdrawals, and documents are due within 14 days | Upload the requested documents through the official site before the deadline |
| No app found on iPhone | There is no iOS app | Use the browser or a home-screen shortcut |
Our withdrawal page explains verification and payout rules in more depth.
Before you log in: check the licence status
In Canada, online gambling is regulated provincially. In Ontario, iGaming Ontario keeps a list of registered operators, overseen by the AGCO. Spin City does not appear on that list, which was accurate as of September 1, 2026. We have not checked other provinces' lottery corporations, and our research found no Canadian licence for the brand. Spin City is also absent from the German GGL whitelist and the Portuguese SRIJ list. Curaçao is the only licence the brand claims, and its status has changed over time:
- The homepage still says the casino holds an online gambling licence from Curaçao.
- The terms describe licence application OGL/2024/194/0642 as in progress, with the operator working under a Certificate of Operation in the meantime.
- A September 2025 Curaçao registry lists that licence as issued on August 12, 2025 and expiring on February 12, 2026.
- The Curaçao OGL registry dated October 2, 2026 lists it as revoked as of August 12, 2026, at the operator's request.
Before you deposit or leave a balance on the account, think about what recourse you would have if a dispute came up. Our Spin City review looks at this in detail.
- Official address
- spin.city (Canadian version: /en-ca)
- Mobile access
- Browser on Android, iOS and Windows
- App
- Android APK only; home-screen shortcut on iOS
- Support
- Live chat, email and phone (24/7 according to the About page)
- Inactivity fee
- €5 per month after 12 months without logging in
- iGaming Ontario
- Not on the operator list (as of September 1, 2026)[↗]
- Curaçao licence OGL/2024/194/0642
- Listed as revoked as of August 12, 2026[↗]
- Look-alike name
- spincity.bet is a different operator[↗]
Good account habits
- Use a password you don't use on any other site, and keep it in a password manager.
- Secure the email account linked to your casino account, because recovery usually depends on it.
- Make sure your account details match your ID documents, since verification can be requested on larger withdrawals.
- Gambling is for adults only. In most provinces, including Ontario, that means 19+.
- If you're logging in more often or for longer than you planned, take a break. See our responsible gambling page, or contact ConnexOntario for free, confidential help at 1-866-531-2600 or https://www.connexontario.ca.
Spin City login FAQ
No questions match your search. Try a different term.
Can I log in to Spin City Casino on this website?
What is the official Spin City Casino address for Canada?
Is Spin City licensed in Ontario?
Is spincity.bet the same casino?
I forgot my password. What should I do?
Is there an app for logging in on iPhone?
Why won't some games load after I log in from Canada?
What happens if I don't log in for a long time?
Which languages does support offer if I'm locked out?
This page is for information only. We have not confirmed that Spin City Casino holds a licence from the AGCO, iGaming Ontario or any provincial lottery corporation. As of September 1, 2026, it does not appear on the iGaming Ontario operator list. The only licence it claims is from Curaçao, which is listed as revoked on August 12, 2026. Other provinces have not been checked.